Privacy Policy
RHI Tuition (“we”) is a private tuition provider based in Nottingham, UK. This notice explains what personal information we hold and why, in line with UK GDPR.
What we collect
When a parent or guardian books or enquires, we may collect their name, email address and phone/WhatsApp number, plus the student’s name, year group, exam board, subject, tuition preference, target grade and learning needs. If the student continues with tuition, we may also keep lesson notes and progress records.
How we use it
We use this information only to respond, arrange and provide tuition, manage bookings and support the student. We never sell personal information or share it for third-party marketing.
Booking services
When LatePoint is used to book a trial, booking information is processed and stored through the website’s booking system. The fallback enquiry form stores the message securely in WordPress and sends it to the tuition provider by email.
How long we keep it
Enquiry details are normally kept for up to 12 months. Student records are kept for the duration of tuition plus one academic year, unless a longer period is legally required.
Your rights
You may ask to see, correct or delete personal information held about you or your child. Contact [email protected] and we will respond as soon as reasonably possible and within the time required by law.